Customer's Service

Platforms:

The developments of software done by I.D.S. LTDA. are based in platforms Microsoft Windows (95, 98, NT, 2000, Me), while the motor of the database can be in any platform accessed by the Windows client. Nevertheless the previous thing I.D.S LTD. is qualified to develop software in other platforms as UNIX, DOS, LINUX and platforms IBM and Sun with emulation support 5250, 4280. For the Internet products, the PC of the Client must have a Browser (Explorer 4.1 - 5.0 or Nestcape 3.11 or superior) and an updated version of *Java Virtual Machine. For an adequate answering time, its recommended a MODEM of 33.6 kbps as minimum or an IDSN line. All of this is independent of the operating system of the customer.

For more information you can also visit these sites:

http://www.microsoft.com/java/default.htm
http://www.microsoft.com/windows/ie/

Technical Support:

Updating and modifications of software

If you have any inquiry or question on using our services, please contact us to the following Telephone numbers: (56-2) 6573360 , or if you prefer send us an e-mail to: ids@idsnegocios.cl